Kevin H. Forbes
P.E., Director of Engineering
Indianapolis Motor Speedway, L.L.C.

Please accept this letter as our sincere appreciation for your recent efforts in quickly repairing one of our bridges damaged by a torrential rainstorm early in the spring of this year. Your quick response to this matter was a crucial step in opening the race track for this year's Indianapolis 500. Our appreciation and respect for your company as well as our relationship goes all the way back to 1991 when we first worked together during the reconstruction of our golf course.

Since 1991, you have completed three projects for us, the latest of which, was repairing a bridge you previously built in 2004 - a bridge damaged during a 200 - year rainstorm. However, even though the repair was, for you, a small, troublesome and complicated project, you still regarded us as though this was your first opportunity to work for a new and sought after client. The quality of your work is exacting and consistent no matter what size or complexity the project, and is exceeded only by the caliber of the people in your organization. It is that kind of unfailing attention and careful regard for a client that sets an organization apart from their competition, and it is those very same reasons that keep us returning to you.

Again, thank you for having the vision, philosophy and resources required to drive an organization that truly recognizes the regard for their clients while delivering a product with superb and consistent quality.